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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Eastwood

April 3, 2024

5  out of  5 rating by Tom Eastwood
"I live in Park City, Utah. Many insurance companies including mine decided to stop insuring Pack City homes. This placed me (and others) in a very difficult situation to quickly find a new agent and insurance, Every company that I contacted had one or two responses, "not interested" and/or "extremely expensive", EXCEPT Justin Englebright & State Farm. He called back in 30 minutes with a very reasonable quote for both Home & Auto policies. The next day all the paperwork was completed and booked. Justin and his team were professional, knowledgeable and easy to work with. An outstanding experience and solution to a difficult problem. I highly recommend Justin Englebright and State Farm Insurance!"
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Omar Carranza

February 11, 2024

5  out of  5 rating by Omar Carranza
"Bridger sold me a home AND auto, he was quick and knowledgeable!!"
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Nathan Coombs

January 25, 2024

5  out of  5 rating by Nathan Coombs
"Justin and his team were wonderful to work with. I had so many questions on my policy, and even though I'm sure it was a small policy for their office, everyone treated me with so much consideration. I was never hurried or pressured, Justin spent so much extra time explaining everything to me, answering my most detailed and (I'm sure) annoying questions! So much professionalism and kindness above and beyond good customer service. Don't hesitate - call them!"
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Aby Christensen

November 24, 2023

5  out of  5 rating by Aby Christensen
"The absolute best agent there is! So helpful, knowledgeable and kind! There is truly no one else as good. He is always there for you and makes the experience so smooth. Everyone needs to go to him!"
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Greysen Gray

November 17, 2023

5  out of  5 rating by Greysen Gray
"Justin Englebright is such an incredible, kind, passionate and hard working person! I have heard incredible things about the staff and how put together they all are. A great team, hard working, put together, logical and trustworthy. An incredible business and most definitely recommend!"
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Jackson Medina

November 17, 2023

5  out of  5 rating by Jackson Medina
"Great service. Very reliable"
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Kevin Schultz

November 1, 2023

5  out of  5 rating by Kevin Schultz
"I had a fantastic experience at my local State Farm Agency. The staff was incredibly helpful and knowledgeable, guiding me through the insurance process with patience and clarity. I felt well taken care of and confident in my policy choices."
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Jennifer Capshaw

November 1, 2023

5  out of  5 rating by Jennifer Capshaw
"Mattie was super helpful and responsive. She helped me get a great deal on my car insurance. I definitely recommend Justin Englebright’s office!"
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rick loveridge

October 31, 2023

5  out of  5 rating by rick loveridge
"Great customer service!!"
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Olivia Orphanakis

August 8, 2023

5  out of  5 rating by Olivia Orphanakis
"Everyone was really helpful and kind over the phone. Would definitely recommend this place"
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Chanse Whytock

August 7, 2023

5  out of  5 rating by Chanse Whytock
"Super knowledgeable and easy to communicate with. 100% recommend for custom tailored coverage."
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andrew goddard

August 7, 2023

5  out of  5 rating by andrew goddard
"Fantastic customer service!"
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Chuck Hall

August 7, 2023

5  out of  5 rating by Chuck Hall
"Highly recommend using there services! Matthew was the agent I was talking with on the phone and he helped me very throughly and explained everything I needed to know with a great attitude! Definitely will be using them for all my insurance purposes!"
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Michele Orphanakis

August 4, 2023

5  out of  5 rating by Michele Orphanakis
"We had such a great experience. Matthew was very informative and helpful. We will definitely be recommending this agency."
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Riley Mills

August 3, 2023

5  out of  5 rating by Riley Mills
"Called in to get a quote on a new home owners insurance plan. They were very professional. Matt was easy to talk to and overall it was a great experience."
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Mark Thorup

August 3, 2023

5  out of  5 rating by Mark Thorup
"This insurance group was really helpful and easy to work with. Matthew especially made everything quick and easy. I’d recommend them to everyone."
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matthew goddard

July 28, 2023

5  out of  5 rating by matthew goddard
"The State Farm agency provided an outstanding experience from start to finish. The staff's warm and welcoming demeanor, along with their exceptional knowledge, ensured I got the perfect insurance policy to fit my needs and budget. Their personalized service, clear communication, and prompt support make them stand out as a top-notch insurance provider. I highly recommend the State Farm agency to anyone seeking excellent coverage and exceptional customer service."
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Kayla Annis

June 29, 2023

5  out of  5 rating by Kayla Annis
"I have loved having my insurance with State Farm! Justin and his staff always go above and beyond to assist me with everything I have needed! Special shout out to Olivia for always being so pleasant and a joy to work with! Highly recommend."
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Becky Stromberg

June 15, 2023

5  out of  5 rating by Becky Stromberg
"Justin has such a great understanding of the insurance industry and always follows up on any questions or concerns. The office staff is also so helpful!"
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Jonathan Massari

June 12, 2023

5  out of  5 rating by Jonathan Massari
"Worked with Mattie on home coverage and she was super professional and efficient throughout the entire process!"
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Michelle Prows

June 7, 2023

5  out of  5 rating by Michelle Prows
"This office is great, we've been with Justin for several years now and have no reason to look anywhere else. Any time we've had claims they go very smoothly, from start to finish. His office and staff are great."
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Nichole Whitaker

June 6, 2023

5  out of  5 rating by Nichole Whitaker
"These guys are awesome! I recently changed my insurance and got a recommendation to go through State Farm. The whole experience of setting everything back up was pretty seamless! They listened to what I wanted and were extremely helpful! Just the other day I got a call from Justin to do my six month checkup! These guys have fantastic customer service!"
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May 30, 2023

5  out of  5 rating by ilykeat
"Knowledgeable staff makes every call a breeze!"
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Julie B

April 27, 2023

5  out of  5 rating by Julie B
"We had a great experience with Justin when shopping for new Homeowners and Auto policies. He answers his own phone, was thorough and knowledgeable. We decided to make the change after a lifetime with my old insurance company. The transition was smooth and efficient. We would happily and confidently recommend Justin!"
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chris monroe

March 9, 2023

1  out of  5 rating by chris monroe
"After Justin took over operations from our previous agent he dropped me and my wife. My wife has been with the state farm since she got her driver's license, and I since about 2004ish. We filed two claims in the last 3 years and he decided we needed to be dropped. They weren't even big claims. One was for 500 bucks and the other was a few thousand dollars. Drop in the hat for all the money we've paid them over the years. Heaven forbid you use your insurance. Never said we need to raise our rates or anything. Just dropped us. Over 20 years with them. We have our house, boat, and two cars all insured by them. I guess loyalty and long term customers don't mean a thing any more. I would not recommend Justin or State Farm to anyone now after this treatment."